Automatic
Speech Recognition

for under-resourced languages

Media Monitoring

Customised large-vocabulary speech recognition

Transcription

Transcribing under-resourced languages

Speech Analytics

Tailored for call centre dialogues

Multilingual

Transition seamlessly between different languages

Media Monitoring

Customised large-vocabulary speech recognition

Transcription

Transcribing under-resourced languages

Speech Analytics

Tailored for call centre dialogues

Multilingual

Transition seamlessly between different languages

Solutions

Our speech-to-text software solutions

Our speech-to-text software solutions

Saigen enables industries with extensive voice data to affordably implement advanced speech-to-text software solutions. Using cutting-edge machine learning, we empower organisations with actionable insights from their voice data. Unlock valuable intelligence from voice recordings, live speech, phone calls, and more.

Transcriptions

Accurate, cost-effective transcriptions.

Supporting multiple African languages. Our engine can be customised to your environment to significantly increase accuracy.

Real-time transcription instantly converts speech into text as it is spoken.

View Real-time Transcription

Media Monitoring

Customised keyword recognition.

Our ASR models are used to decode hundreds of radio and TV stations across Africa by our media-monitoring clients.

Speech Analytics

Saigen’s subsidiary, Callbi, provides speech analytics to call centres.

Through a cloud based web application, Callbi enables call centres to easily import and search call recordings for insights to improve business performance. Leveraging the latest AI models, we empower customers to gain valuable insights and enhance their operational efficiency.

Transcriptions

Accurate, cost-effective transcriptions.

Supporting multiple African languages. Our engine can be customised to your environment to significantly increase accuracy.

Media Monitoring

Customised keyword recognition.

Our ASR models are used to decode hundreds of radio and TV stations across Africa by our media-monitoring clients.

Speech Analytics

Saigen’s subsidiary, Callbi, provides speech analytics to call centres.

Through a cloud based web application, Callbi enables call centres to easily import and search call recordings for insights to improve business performance. Leveraging the latest AI models, we empower customers to gain valuable insights and enhance their operational efficiency.

Large vocabulary speech recognition

About Us

At Saigen, we specialise in developing customised large-vocabulary speech recognition systems for commercial applications, with a particular focus on under-resourced languages. Our clients include media monitoring companies, speech analytics providers, and transcriptionists.

Before founding Saigen, our founders were well-published academics who collaborated with international partners on speech-related projects. 

While affiliated with NWU, they were part of the consortium that won the IARPA-sponsored spoken term detection Babel program. During their time at the CSIR, they worked with Google on Voice Search for South African languages, and were the first to build speech recognition systems for all 11 of South Africa’s official languages.

While part of the HLT group at the CSIR, and as an intern at Google NYC, they worked with the Google speech team on Voice Search for South African languages. During this same time, they developed the first small vocabulary speech recognition systems for all 11 South African languages.

Saigen is proud to be part of the Alphawave group, a prominent technology investment consortium, with a dynamic team of over 375 professionals, including 175+ engineers and developers.

Companies We’ve Worked With

Companies We’ve Worked With

Loading...

Try our speech recognition system

This cutting-edge ASR system specialises in transcribing under-resourced languages, providing speakers of these languages with access to technology that has historically been available only to speakers of a few major languages.

Test it in any of these languages:
SA English, isiZulu, Sesotho, Afrikaans

Try our speech recognition system

This cutting-edge ASR system specialises in transcribing under-resourced languages, providing speakers of these languages with access to technology that has historically been available only to speakers of a few major languages.

Test it in any of these languages:
SA English, isiZulu, Sesotho, Afrikaans

Blog

latest news & insights

latest news & insights

Stay informed with our blog content.
Explore the latest trends, innovations, and practical applications in speech recognition, written by our team of experts.

Stay informed with our blog content. Explore the latest trends, innovations, and practical applications in speech recognition, written by our team of experts.

We use Saigen’s models to convert thousands of calls to text every day, and it is, to the best of our knowledge, the most accurate speech recognition software for the five South African languages we’ve integrated.

Gert Fourie, Callbi

Saigen’s team is highly professional, dedicated, and extremely innovative, often going above and beyond to ensure the satisfaction of their clients and partners. In our experience, they produce the best and most accurate South African speech recognition services.

Graham Morrissey, Way With Words

Our experience working with Saigen has been consistently positive. They demonstrate expertise in speech recognition technology, responsiveness to our needs, and deliver solutions that align with our objectives.

Joe Hamman, The Novus Group